Mac & iPad Data Recovery in London
Recover files from any iMac, MacBook, Mac mini, Mac Pro or iPad – failed drive, liquid damage or accidental deletion.
Choose your Mac
Select your Mac to see models, part numbers, common faults and how we recover it.
Apple data recovery specialists
Macs are reliable, but when one fails the files inside – photos, projects, business documents – are often not backed up. Data Doctor has recovered data from Apple computers for over 20 years, from vintage PowerBooks to the latest MacBook Pro. All work is done in-house at our Central London lab near London Bridge, starting with a free initial consultation.
Mac problems we recover from
- Flashing question mark or folder at start-up – see what it means.
- Mac won’t boot, stuck on the Apple logo or progress bar.
- Failed hard drive, Fusion Drive or SSD in iMac, Mac mini and older MacBooks.
- Liquid spills on MacBook Air and MacBook Pro – see liquid-damaged Mac recovery.
- Deleted files, emptied Trash and lost photo libraries.
- Corrupted APFS or HFS+ volumes after a failed update.
- Failed Time Machine and external drives.
Recover Data from HFS, HFS+ Mac Volumes
Every Apple model
We recover data from iMac, MacBook Pro, MacBook Air, MacBook, Mac mini and Mac Pro, plus older PowerBook and iBook models, iPods and iPads.
A note on newer Macs: Macs with the T2 chip or Apple silicon store data on soldered, encrypted flash storage. Recovery is only possible if the logic board can be made to work again – which our engineers do through component-level logic board repair. Find your model on our Mac laptop page, and the earlier we see the machine the better. Read about T2 Mac data recovery.
Mac data loss in business and creative work
Many of our Mac clients are photographers, designers, architects and video editors, where a single failed drive can hold months of work. We recover Final Cut Pro and Premiere libraries, Lightroom and Photos catalogues, Logic projects, Adobe files and large RAW collections, and we understand how these applications store their data. If you work from external drives or a RAID enclosure attached to your Mac, we recover those too – see G-Technology and LaCie drive recovery.
How it works
- Bring your Mac to our SE1 lab, post it, or book a free pickup.
- We carry out a free initial consultation and, for physical faults, a clean room diagnostic (£79 + VAT), then give you a quote.
- We repair and image the drive, in our clean room if needed, and recover your files.
- Your data is copied to an external drive formatted for Mac – available to buy from us at the current market price.
What not to do
- Don’t reinstall macOS or erase the disk in Disk Utility.
- If liquid was spilled, switch the Mac off and don’t try to charge it.
- Don’t keep restarting a Mac that is making noises or failing to boot.
Frequently asked questions
Can you recover data from a MacBook that won’t turn on?
Often, yes. On older models we remove and recover the drive. On T2 and Apple silicon Macs we need to get the logic board working, which is possible in many cases.
Can deleted Mac files be recovered?
Frequently, if the Mac has not been used much since. Newer SSD-based Macs use TRIM, so stop using the Mac and contact us quickly.
Do you recover data from iPads?
Yes, where the device can be made to power on. Contact us with the model and the fault for advice.
How much does Mac data recovery cost?
Logical recoveries start at £99 + VAT and physical recovery of a single drive is £450 + VAT plus any donor drive. Macs with soldered storage are quoted after diagnosis. The initial consultation is free. See our price list.