call us: 020 7394 2529
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data recovery services
in london
  • All Makes / Models of hard drives
  • All Operating Systems / File Systems
  • Photos / Music / Video Recovery
Free initial consultation

LaCie Hard Drive Data Recovery

LaCie Rugged, d2 or 2big not working? We recover data from single-drive and RAID LaCie enclosures.


LaCie recovery for creative professionals

LaCie drives are popular with photographers, filmmakers and designers, so a failed LaCie often holds irreplaceable projects. Most LaCie enclosures contain Seagate drives, and many multi-drive models use RAID. We recover both the drives and the arrays.

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LaCie products we recover

Rugged portable drives (USB and Thunderbolt), d2 desktop drives, 2big and 6big RAID enclosures, Porsche Design drives, and older LaCie network storage.


Highest success rates in hard drive data recovery


Common LaCie problems

  • Dropped Rugged drives – the rubber bumper helps, but heads can still be damaged.
  • Enclosure or power supply failure – the drive inside may be fine.
  • Failed RAID in 2big and 6big units after a disk fails or the array is reset.
  • Accidental formatting or a drive that asks to be initialised on a Mac.

How we recover it

After a free initial consultation, we test the enclosure and the drive separately. Physical drive faults go through a clean room diagnostic and repair. For RAID enclosures we image every disk and rebuild the array in software – see RAID 0 and RAID 5 recovery.


Prices

  • Initial consultation: Free – tells you whether the fault is physical or logical and the best recovery method. Doesn’t include opening the drive in a clean room or any recovery attempt.
  • Clean room diagnostic: £79 + VAT – the drive is opened in our clean room to identify the damaged parts.
  • Physical data recovery on a single drive: £450 + VAT – labour, plus the cost of a donor drive if required.
  • Deleted files on a standard hard drive: £99 + VAT – includes up to two hours of work.

All prices exclude VAT. See our full data recovery price list.


Frequently asked questions

My Mac says the LaCie drive needs to be initialised. What should I do?

Click Ignore, not Initialise. Initialising writes a new file system over your data. Contact us for advice.

Should I send the whole 2big enclosure?

Yes, send both drives in the enclosure so we can check the RAID configuration.


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Book your free consultation

Call 020 7394 2529, email [email protected] or visit our lab at Unit 1, The Willows, 80 Willow Walk, London SE1 5SY (Monday–Saturday, 9am–6pm, free customer parking). You can also book a pickup or request a quote online.