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data recovery services
in london
  • All Makes / Models of hard drives
  • All Operating Systems / File Systems
  • Photos / Music / Video Recovery
Free initial consultation

Apple Mac Data Recovery

Every Mac, from vintage PowerBooks to the latest M5 MacBook Pro – including Macs with the SSD soldered to the logic board.


Find your Mac

Search every MacBook from 2012 to today by model number, Apple part number or name.

67 MacBook models from 2012 to today


Apple Mac data recovery specialists

When a Mac stops working, the files inside – photo libraries, client projects, accounts, music – are often the most valuable part of it. Data Doctor has recovered data from Apple computers for more than 20 years. Our engineers work on every generation, from removable hard drives in older MacBooks to the encrypted, soldered storage in T2 and Apple silicon Macs, all in-house at our lab near London Bridge.

Start by finding your Mac above: each model page lists its part numbers, how its storage works and exactly how we recover it.

recovery data london

datadoctor

Why Mac recovery depends on the model

  • Removable storage (up to 2015–2017): MacBook Pro, MacBook Air, iMac and Mac mini models with a hard drive or blade SSD. We remove the drive and recover it directly, even if the Mac is dead.
  • Soldered storage (from 2016): the SSD is part of the logic board, so the board has to work before the data can be read.
  • T2 chip (2018–2020) and Apple silicon (M1 onwards): the data is also encrypted by a chip on the same board. We carry out component-level logic board repairs so the original board can unlock your data with your password.


Apple Mac data recovery specialists


Choose your Mac

Select your Mac to see models, part numbers, common faults and how we recover it.


Mac problems we solve

  • Liquid spills on MacBook keyboards.
  • Macs that won’t turn on, won’t charge or restart repeatedly.
  • The flashing folder with a question mark at start-up.
  • Failed hard drives, Fusion Drives and SSDs in iMac and Mac mini.
  • Failed macOS updates and Macs needing a revive.
  • Deleted files, emptied Trash, erased disks and lost Photos libraries.
  • Failed Time Machine drives and external storage used with Macs.

Before you send us your Mac

  • After a spill, switch the Mac off and don’t charge it.
  • Don’t reinstall macOS, erase the disk or “restore” an Apple silicon Mac.
  • Don’t accept a logic board replacement if you need the data – a new board means the old data is gone.
  • Have your Mac login password ready; it’s needed to unlock encrypted Macs.

Prices

  • Initial consultation: Free – tells you whether the fault is physical or logical and the best recovery method. Doesn’t include opening the drive in a clean room or any recovery attempt.
  • Deleted files on a standard hard drive: £99 + VAT – includes up to two hours of work.
  • SSD firmware or board repair: £450 + VAT to £650 + VAT – depending on the complexity of the recovery.

All prices exclude VAT. See our full data recovery price list.


Frequently asked questions

How do I find my Mac’s model number?

It’s printed in small text on the underside of MacBooks (starting with ‘A’, for example A2442). You can also choose About This Mac, or type your part number from the box into the search above.

Can you recover data from a Mac that won’t turn on?

Usually, yes. Older Macs have removable storage we can read directly; newer Macs need the logic board repaired first, which our engineers do in-house.

How much does Mac data recovery cost?

The initial consultation is free. Deleted files start at £99 + VAT, SSD repairs cost £450 to £650 + VAT, and logic board repairs are quoted after diagnosis.


Related services

Book your free consultation

Call 020 7394 2529, email [email protected] or visit our lab at Unit 1, The Willows, 80 Willow Walk, London SE1 5SY (Monday–Saturday, 9am–6pm, free customer parking). You can also book a pickup or request a quote online.