Samsung Portable SSD Data Recovery
Samsung T7, T7 Shield, T7 Touch, T5 or T9 portable SSD not recognised? We recover every Samsung portable SSD.
About Samsung Portable SSD
Samsung’s T-series portable SSDs are popular with photographers, videographers and anyone who carries files between computers. Inside is a standard Samsung SSD with a USB bridge; the T7 Touch adds a fingerprint reader and hardware encryption.
When a portable SSD isn’t recognised, the fault may be the USB connector, the bridge chip or the SSD itself. We diagnose which part has failed and recover the data accordingly.
Models we recover
T1, T3, T5, T5 EVO, T7, T7 Touch, T7 Shield, T9, X5 (Thunderbolt 3)
SSD data recovery specialists in London
Common faults
- SSD not recognised by Mac or PC.
- Broken or loose USB-C connector.
- Password or fingerprint lock not working on T7 Touch and password-protected drives.
- Deleted or formatted files.
How we recover your data
After a free initial consultation, we identify the controller and firmware state of your SSD. Firmware and board faults are repaired with professional PC-3000 SSD equipment so the drive can be read; where the controller has failed completely, the flash memory is read directly and the data reassembled. We then rebuild the file system and check your files. Stop using an SSD as soon as data goes missing – TRIM can erase deleted data within minutes.
Frequently asked questions
Can you recover a T7 Touch if the fingerprint reader has failed?
If you know the backup password, yes – we repair the hardware so the drive can be unlocked with your password.