Our Data Recovery Services
Hard drives, SSDs, RAID, servers, Macs, laptops, phones and memory cards – recovered in-house at our London lab.
Our services
Data recovery for every type of storage
Hard drives, SSDs, RAID, servers, Macs, laptops, phones and memory cards — recovered in-house at our London lab, with an ISO 5 clean room for physical repairs.
- Freeinitial consultation
- ~24 hclean room diagnosis
- 2–4 daysfor most recoveries
- 24/7emergency service
Choose your device
What do you need recovered?
Pick the service closest to your problem. Not sure? Call 020 7394 2529 and an engineer will point you in the right direction.
Hard drive recovery
Clicking, dead, dropped or corrupted drives from every brand.
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SSD recovery
SATA, M.2 and NVMe drives, including Samsung and Crucial.
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Computers & laptops
Dell, HP, Lenovo, Asus, Acer and Toshiba desktops and laptops.
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Mac, iPhone & iPad
MacBook Pro and Air, iMac, Mac mini, Mac Pro, iPhone and iPad.
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Servers, RAID & NAS
RAID 0, 1 and 5, HP and Dell servers, Synology, QNAP and Drobo.
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Phones & memory cards
iPhone and Android phones, SD and micro SD cards, CCTV.
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Emergency recovery
Available 24/7 when a deadline or business is at stake.
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Flood & water damage
Drives and devices damaged by water, fire or flooding.
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Disaster recovery
Business data loss after fire, theft, ransomware or failure.
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Failed drive diagnostic
Find out what is wrong before you commit to a recovery.
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All recovery services
Logical and physical recovery for every type of storage.
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Get a free quote
Tell us about the device and what happened — we'll reply with a price.
Request a quote
Browse by category
Specialist recovery by device and brand
Hard drives & SSDs
- Hard drive data recovery
- Hard drive repair
- External hard drive repair
- SSD data recovery
- Samsung SSD
- Crucial SSD
- G-Technology drives
By brand or model
Computers & laptops
- Laptop data recovery
- Desktop data recovery
- Computer data recovery
- Windows data recovery
- Linux data recovery
By brand or model
Apple Mac, iPhone & iPad
By brand or model
Servers, RAID & NAS
By brand or model
Phones, cards & other media
How it works
From first call to files returned
- 1 Free consultation We tell you whether the fault is physical or logical and the best way to recover your data.
- 2 Diagnosis Physical faults need a clean room assessment (£99 + VAT) before we give you a fixed quote.
- 3 Quote You get a price from our published price list and decide whether to go ahead.
- 4 Recovery Most jobs are completed in 2 to 4 working days in our London lab.
- 5 Return Your files are copied to an external drive and your original device is returned.
Drop it off80 Willow Walk, Unit 1, London SE1 5SY · or 21 Village Way, Beckenham BR3 3NA by appointment
Free pickupArrange a pickup anywhere in London
Book onlineBook online in a few taps and get your job number straight away
Not sure which service you need?
Stop using the device and speak to an engineer — the first consultation is free.
More about our data recovery services
Data recovery for every type of storage
Data Doctor (Creative IT UK) recovers lost, deleted and inaccessible data for home users, businesses and public sector organisations across the UK. Every recovery is carried out at our lab in Bermondsey, London SE1, which has an ISO 5 (Class 100) clean room for physical repairs. How our data recovery service works explains each step, from the free consultation to getting your files back. Choose the service that matches your device, or contact us and we’ll point you in the right direction.
Hard drives and SSDs
- Hard drive data recovery – clicking, dead, dropped or corrupted drives.
- Hard drive repair and external hard drive repair.
- SSD data recovery – SATA, M.2 and NVMe, including Samsung and Crucial SSDs.
- By brand: Seagate, Western Digital, Toshiba, Hitachi, Samsung, Maxtor, Fujitsu, LaCie, Freecom, IBM and Quantum.
- G-Technology drives – G-DRIVE, G-RAID and G-SPEED.
UK hard disk data recovery specialists
Computers and laptops
- Laptop data recovery – Dell, HP, Lenovo, Asus, Acer, Toshiba and more.
- Desktop and computer data recovery.
- Windows and Linux data recovery.
Apple Mac, iPhone and iPad
- Mac & iPad data recovery and Apple Mac data recovery.
- MacBook Pro, MacBook Air, iMac, Mac mini and Mac Pro.
- iPhone data recovery.
Servers, RAID and NAS
- Server data recovery – including HP and Dell servers.
- RAID 5, RAID 0 and SCSI recovery.
- NAS recovery: Synology, QNAP and Drobo.
Phones, memory cards and other media
- Smartphone data recovery – iPhone and Android.
- SD and micro SD card recovery.
- CCTV footage recovery and iPod recovery.
Urgent and specialist situations
- Emergency data recovery – available 24/7 when a deadline or business is at stake.
- Physical data recovery in our ISO 5 clean room – clicking drives, seized motors, burnt PCBs and firmware faults.
- Disaster recovery and flood-damaged drives.
- Ransomware recovery.
- Failed hard drive diagnostic.
How our service works
- Free initial consultation – we tell you whether the fault is physical or logical and the best way to recover your data.
- Diagnosis – physical faults need a clean room assessment (£99 + VAT), which normally takes around 24 hours.
- Quote – you receive a price from our published price list and decide whether to go ahead.
- Recovery – most jobs are completed in 2 to 4 working days.
- Return – your files are copied to an external drive and your original device is returned.
Drop your device at Unit 1, The Willows, 80 Willow Walk, London SE1 5SY, post it to us, or arrange a pickup.
Operating systems and file systems
We recover data from Windows 11, 10, 8 and 7 and older versions back to Windows 95 and NT; macOS and older Mac OS versions; Linux, UNIX, SCO and Sun Solaris; DOS, OS/2 and Novell NetWare. Supported file systems include NTFS, FAT32, exFAT, ReFS, APFS, HFS+, ext2/3/4, XFS and Btrfs.
Frequently asked questions
Which service should I choose?
Choose the page for your device or problem above. If you’re not sure, call 020 7394 2529 – the initial consultation is free and we’ll tell you what’s wrong and what it costs.
Do you work with businesses?
Yes. We recover servers, RAID arrays, NAS devices and business laptops for companies, schools, law firms and public sector organisations, with an emergency service when downtime matters.
Is my data kept confidential?
Yes. Our lab has controlled access and your data is only returned to you. We are registered with the ICO (ZA060744).