Our Data Recovery Services
Hard drives, SSDs, RAID, servers, Macs, laptops, phones and memory cards – recovered in-house at our London lab.
Data recovery for every type of storage
Data Doctor (Creative IT UK) recovers lost, deleted and inaccessible data for home users, businesses and public sector organisations across the UK. Every recovery is carried out at our lab in Bermondsey, London SE1, which has an ISO 5 (Class 100) clean room for physical repairs. How our data recovery service works explains each step, from the free consultation to getting your files back. Choose the service that matches your device, or contact us and we’ll point you in the right direction.
Hard drives and SSDs
- Hard drive data recovery – clicking, dead, dropped or corrupted drives.
- Hard drive repair and external hard drive repair.
- SSD data recovery – SATA, M.2 and NVMe, including Samsung and Crucial SSDs.
- By brand: Seagate, Western Digital, Toshiba, Hitachi, Samsung, Maxtor, Fujitsu, LaCie, Freecom, IBM and Quantum.
- G-Technology drives – G-DRIVE, G-RAID and G-SPEED.
UK hard disk data recovery specialists
Computers and laptops
- Laptop data recovery – Dell, HP, Lenovo, Asus, Acer, Toshiba and more.
- Desktop and computer data recovery.
- Windows and Linux data recovery.
Apple Mac, iPhone and iPad
- Mac & iPad data recovery and Apple Mac data recovery.
- MacBook Pro, MacBook Air, iMac, Mac mini and Mac Pro.
- iPhone data recovery.
Servers, RAID and NAS
- Server data recovery – including HP and Dell servers.
- RAID 5, RAID 0 and SCSI recovery.
- NAS recovery: Synology, QNAP and Drobo.
Phones, memory cards and other media
- Smartphone data recovery – iPhone and Android.
- SD and micro SD card recovery.
- CCTV footage recovery and iPod recovery.
Urgent and specialist situations
- Emergency data recovery – available 24/7 when a deadline or business is at stake.
- Physical data recovery in our ISO 5 clean room – clicking drives, seized motors, burnt PCBs and firmware faults.
- Disaster recovery and flood-damaged drives.
- Ransomware recovery.
- Failed hard drive diagnostic.
How our service works
- Free initial consultation – we tell you whether the fault is physical or logical and the best way to recover your data.
- Diagnosis – physical faults need a clean room diagnostic (£79 + VAT), which normally takes around 24 hours.
- Quote – you receive a price from our published price list and decide whether to go ahead.
- Recovery – most jobs are completed in 2 to 4 working days.
- Return – your files are copied to an external drive and your original device is returned.
Drop your device at Unit 1, The Willows, 80 Willow Walk, London SE1 5SY, post it to us, or arrange a pickup.
Operating systems and file systems
We recover data from Windows 11, 10, 8 and 7 and older versions back to Windows 95 and NT; macOS and older Mac OS versions; Linux, UNIX, SCO and Sun Solaris; DOS, OS/2 and Novell NetWare. Supported file systems include NTFS, FAT32, exFAT, ReFS, APFS, HFS+, ext2/3/4, XFS and Btrfs.
Frequently asked questions
Which service should I choose?
Choose the page for your device or problem above. If you’re not sure, call 020 7394 2529 – the initial consultation is free and we’ll tell you what’s wrong and what it costs.
Do you work with businesses?
Yes. We recover servers, RAID arrays, NAS devices and business laptops for companies, schools, law firms and public sector organisations, with an emergency service when downtime matters.
Is my data kept confidential?
Yes. Our lab has controlled access and your data is only returned to you. We are registered with the ICO (ZA060744).