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data recovery services
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  • All Makes / Models of hard drives
  • All Operating Systems / File Systems
  • Photos / Music / Video Recovery
Free initial consultation

Hitachi & HGST Hard Drive Data Recovery

Deskstar, Travelstar or Ultrastar failure? We recover data from all Hitachi and HGST drives.


Hitachi and HGST drive recovery

Hitachi took over IBM’s hard drive business in 2003 and traded as HGST until the brand became part of Western Digital. Their drives are still widely used in older computers, servers and NAS devices. We recover all generations, from early Deskstar desktop drives to high-capacity Ultrastar enterprise disks.

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Drives we recover

Deskstar desktop drives, Travelstar laptop drives, Ultrastar server and NAS drives, and external drives that contain Hitachi or HGST disks. For older IBM-branded drives, see IBM hard drive recovery.


Highest success rates in hard drive data recovery


Typical faults

  • Head failure – clicking, or the drive spins up then stops.
  • Stuck heads on Travelstar laptop drives that have been dropped or stored for a long time.
  • Firmware corruption that stops the drive being recognised.
  • Surface damage and bad sectors on heavily used Ultrastar disks in servers and NAS units.

How we recover it

Every job starts with a free initial consultation. For physical faults we carry out a clean room diagnostic, replace the damaged components with parts from a matched donor drive, and image the disk safely. If the drive came from a server or NAS, we can rebuild the RAID array as well.


Prices

  • Initial consultation: Free – tells you whether the fault is physical or logical and the best recovery method. Doesn’t include opening the drive in a clean room or any recovery attempt.
  • Clean room diagnostic: £79 + VAT – the drive is opened in our clean room to identify the damaged parts.
  • Physical data recovery on a single drive: £450 + VAT – labour, plus the cost of a donor drive if required.
  • Deleted files on a standard hard drive: £99 + VAT – includes up to two hours of work.

All prices exclude VAT. See our full data recovery price list.


Frequently asked questions

Are Hitachi and HGST the same?

Yes. HGST (Hitachi Global Storage Technologies) was Hitachi’s hard drive company. It later became part of Western Digital.

Can you recover an Ultrastar drive from a NAS?

Yes. Send all the drives from the NAS, labelled with their bay numbers, so we can rebuild the array.


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Book your free consultation

Call 020 7394 2529, email [email protected] or visit our lab at Unit 1, The Willows, 80 Willow Walk, London SE1 5SY (Monday–Saturday, 9am–6pm, free customer parking). You can also book a pickup or request a quote online.